FAQ
EMPOWERING YOU ON YOUR WELLNESS JOURNEYFAQ
Frequently Asked Questions
How much are the labs?
The price is determined based on labs needed. Labs can range anywhere from under $100 upwards of $600 / test, many fall somewhere in the middle.
DO YOU ACCEPT INSURANCE?
We don’t, insurance doesn’t recognize alternative / natural healing modalities. Depending on your HSA plan, you may be able to use those funds to pay for various lab testing and supplements. You’ll have to work directly with them to ensure it’s within their scope.
CAN I USE THE LABS MY DR RAN?
We can look at CBC, CMP and Full Thyroid Panel if it’s within a couple of months and there weren’t any remarkable changes in your health. Outside of that, we run different tests than your doctor. They are screening for disease while we run labs to assess various functions of your body; hormones, immune, digestion, detoxification, etc. These typically vary greatly from what your pracititioner is looking at.
YOU'RE NOT A DR, HOW CAN YOU ORDER LABS?
You’re right about that! FDNs support clients in their opt-in self treatment. It’s a client-centered approach whereby you are the owner of your journey. Through FDN’s Medical Director Program, we can access 1000s of labs that are signed for on our behalf by a licensed healthcare professional who we work with, directly.
DO YOU OFFER PAYMENT PLANS?
Labs will need to be paid upfront in order to process the order. We will accept 50% of the fee at time of committment and the final 50% one month later. Additionally, you are free to apply for financing through Advance Care credit card.
How is Primo Functional Health Different?
At Primo Functional Health, we believe that true wellness is a journey of discovery, not just a destination. Cutting-edge lab testing dives deep into your body’s systems to uncover hidden imbalances that may be influencing your health. We build a tailored protocols, empowering you to take charge of your health. Think of us as your health detective that leaves no stone unturned. We are your health ally, educating and supporting you along the way.
WILL YOU DIAGNOSE ME?
Absolutely not. FDN’s are not doctors; we don’t diagnose, treat or prescribe for any disease. We are not in the business of managing symptoms, rather we work to build health. That’s done by identifying healing opportunities and educating you on how to restore balance in the body. Once balance is restored, your body’s innate intelligence can best support you!
WILL YOU HEAL ME?
No. Our role is to educate, guide and support you. Your body wants to heal; it’s innate intelligence knows what to do. We are going to support you in restoring balance so the innate intelligence can take better care of you. This is opt-in, self-care…you will build up your health; we’re just a part of your journey.
DO I GET A REFUND IF I DON'T FEEL BETTER?
No, we make no guarantees on health. Health is a journey that takes time, intention, and continued effort. We will end the guessing for you but it’s ultimately up to you to follow through with the recommended protocol. FDNs have worked with thousands of people with great success.